It pays to voice your dissatisfaction.
After we had that less than enjoyable Subway Experience, we also listed our complain on the Subway feedback form, and surprisingly, got a rather quick response from the owner of the Sooke Subway. ¬†Kind of nice to actually have an owner get back to a dissatisfied customer so quickly.
Not only did he send us some coupons to basically reimburse us, but he also took the time to explain and apologize for the mistake. That in itself was refreshing, and YES, we have since returned and noticed that the problem is corrected.
Kind of nice, now if only other businesses would follow his example, one might actually get value for their business.